Should You Go Directly to the Bank or Use a Mortgage Broker?

Itโs one of the most common questions I hear from first home buyers.
โShould I go straight to the bank, or should I use a mortgage broker?โ
After helping hundreds of New Zealanders purchase homes, my answer is simple:
It depends on what youโre looking for.
If all you want is to know whether one particular bank will lend to you, then going directly to your bank may work perfectly well.
But if you want someone to guide you through the entire home-buying journey, help you maximise your borrowing position, avoid costly mistakes, and coach you every step of the way, then working with an experienced mortgage adviser can make all the difference.
The Bank Can Only Offer One Opinion
When you visit a bank, youโre speaking with someone who knows their bankโs lending policies and products.
Theyโre there to help you with whatย their bankย can offer.
A mortgage adviser is different.
We compare multiple lenders, understand the differences in lending policies, and recommend the lender that best fits your circumstancesโnot simply the one where you happen to have your everyday banking.
Sometimes your own bank is the best choice.
Sometimes it isnโt.
You deserve to know the difference.
Itโs About Much More Than Getting Approved
Many people think a mortgage adviser simply submits an application.
In reality, thatโs only a small part of what we do.
Atย Bricks and Mortgages,ย I believe my job starts long before you sign a Sale and Purchase Agreement.
I actively coach my clients through the entire buying process.
That includes helping you:
- Understand exactly what lenders are looking for.
- Create a step-by-step action plan if youโre not quite ready.
- Improve your borrowing position.
- Structure your bank accounts so your finances are easy for lenders to assess.
- Understand KiwiSaver, grants, deposits and genuine savings.
- Know when youโre ready to make an offer.
Many clients are surprised that small changes to how they manage their money can significantly improve their application.
I Donโt Just Help You Find a LoanโI Help You Get Mortgage Ready
One of the most rewarding conversations I have is with people who have previously been declined or told to โcome back later.โ
Rather than simply saying โno,โ we work together on a practical plan.
Weโll often look at:
- your account structure
- spending patterns
- savings strategy
- debt reduction
- credit conduct
- timing
The goal isnโt just to get approved.
The goal is to put you in the strongest possible position to buy the right home.
Sometimes that takes a few weeks.
Sometimes a few months.
Having a clear roadmap removes so much of the stress and uncertainty.
The Property Purchase Process Can Feel Overwhelming
Buying your first home isnโt just about finance.
There are so many moving parts:
- getting pre-approved
- understanding conditions
- making an offer
- negotiating
- organising buildersโ reports
- LIM reports
- valuations
- insurance
- solicitors
- meeting finance deadlines
- settlement
For many buyers, these steps are completely new.
One of the biggest pieces of feedback I receive is:
โHaving someone explain what happens next made the whole process so much less stressful.โ
Thatโs exactly how I believe buying a home should feel.
Every Situation Is Different
One thing that stood out in a recent discussion among first home buyers was that everyoneโs experience was different.
Some people had excellent experiences dealing directly with their bank.
Others found a mortgage adviser opened doors they didnโt even know existed.
Some discovered another lender offered significantly more borrowing power because they assessed commission income, overtime, self-employment, or investment income differently.
Others appreciated having someone manage the paperwork while they focused on finding the right property.
There isnโt one answer that suits everyone.
The important thing is working with someone who takes the time to understand your goals before recommending a solution.
What About Broker Commissions?
Another topic that often comes up is commission and clawbacks.
Mortgage advisers are generally paid by the lender once your loan settlesโyou donโt usually pay us directly.
Some lenders include clawback provisions if a loan is repaid or refinanced very soon after settlement.
These arrangements vary between advisers and should always be clearly explained upfront.
A good adviser will be transparent about how theyโre paid and ensure you understand any agreements before proceeding.
My Philosophy
At Bricks and Mortgages, I donโt see myself as someone who simply arranges mortgages.
I see myself as your coach throughout the home ownership journey.
Whether youโre buying your first home, upgrading, investing, or simply wondering where to start, my goal is to give you clarity and confidence.
Together weโll:
- build an easy-to-follow plan
- organise your finances
- structure your bank accounts effectively
- improve your borrowing position where possible
- prepare you before you make offers
- support you through the purchase process
- continue helping long after youโve collected the keys
Because getting a mortgage is just one milestone.
Building long-term financial confidence is the real goal.
Thinking About Buying?
Whether youโre ready to buy today or youโre hoping to purchase in six or twelve months, itโs never too early to start planning.
Often, a simple conversation today can save months of frustration later.
If youโd like someone to help you understand where you stand, create a personalised plan, and guide you through every step of the journey, Iโd love to help.
